This website www.4betterresults.com uses Cookies and similar technologies to distinguish you from other users. By using Cookies, we are able to provide you with a better experience and improve our Site by better understanding how you use it.
Please read this Cookie Policy carefully and make sure you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the “accept” button on Our Cookie banner or when you have selected the desired Cookie options in Our Cookie Manager and pressed the “Continue” button. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.
1. Definitions and Interpretation.
In this Cookie Policy, the following expressions have the following meanings unless the context requires otherwise:
Cookie: means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
Cookie Law: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
Personal Data: means any data relating to an identifiable individual who can be identified, directly or indirectly, by reference to that data, as defined in EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
We/Us/Our: means “www.4betterresults.com”, the brand owned and operated by 4BetterResults.be BV.
2. Information about us
Our Site is owned and operated by 4BetterResults Ltd.
Registered address: Waterkeer 4, 8587 Spiere-Helkijn, Belgium
E-mail address: info@4betterresults.com
3. How does our site use cookies?
3.1 Our site may place and use certain first party cookies on your computer or device. First party cookies are cookies set directly by us and used only by us. We use Cookies to facilitate and enhance your experience with our site and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal information is protected and respected at all times.
3.2 By using our Site, you may also receive certain Third Party Cookies on your computer or device. Third Party Cookies are cookies placed by websites, services and/or parties other than us. Third Party Cookies are used on our Site for analytical and marketing purposes. See section 4 below for more information.
3.3 All cookies used by and on our Site are used in accordance with current cookie legislation. We may use some or all of the following types of cookies:
3.3.1 Strictly necessary cookies.
A cookie falls into this category (usually first-party cookies) if it is essential to the functioning of our website, because without them we cannot provide the functionality you need to use this website. For example, essential cookies help to remember your preferences as you navigate the website and support functions such as login and payment transactions.
3.3.2 Functional cookies
Functional cookies allow our website to remember your choices, such as your username, login information, language preferences and any customizations you make while visiting pages. They are needed to provide features and services specific to individual users.
3.3.3 Analytics cookies
It is important for us to understand how you use our site, such as how efficiently you navigate the site and what features you use. Analytics cookies allow us to collect this information and help us to improve our site and your experience with it.
3.3.4 Marketing/Targeting Cookies.
It is important for us to know when and how often you visit our site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytical cookies, this information helps us to understand you better and to make our site and advertisements more relevant to your interests. Some information collected by targeting cookies may also be shared with third parties.
3.3.5 Third Party Cookies.
Third Party Cookies are not set by us, but by third parties who provide services to us and/or to you. Third party cookies may be used by advertising services to provide you with tailored advertising on our site, or by third parties who provide analytics services to us (these cookies work in the same way as the analytics cookies described above).
3.3.6 Persistent cookies
Any of the above types of cookies may be persistent cookies. Persistent cookies are cookies that remain on your computer or device for a predetermined period of time and are activated each time you visit Our Site.
3.3.7 Session Cookies.
Any of the above types of cookies may be a session cookie. Session cookies are temporary and remain on your computer or device only from the time you visit Our Site until you close your browser. Session cookies are deleted when you close your browser.
3.4 Cookies on Our Site are not permanent and will expire as indicated in the table below.
3.5 For more details about the personal data we collect and use, the measures we have taken to protect personal data, your legal rights and our legal obligations, please refer to our Privacy Policy.
3.6 For more specific details about the Cookies We use, please refer to the table below.
4. What cookies does our site use?
4.1 The following first-party cookies may be placed on your computer or device:
| Name of Cookie | Purpose | Strictly Necessary | Expires |
| XSRF-TOKEN | Preserves User Login information and states | Yes | When you close your browser |
| DPSettings | Preserves the user’s Cookie policy preferences | Yes | 12 days |
| slim_session | Preserves User Login information and states | Yes | 1 day |
- 4.2 The following strictly necessary Third Party Cookies may be placed on your computer or device (delete stripe’s cookies from the list if you do not use stripe):
| Name of Cookie | Provider | Purpose | Expires |
| nsr | m.stripe.network | Used to process payments for our website. | When you close your browser |
| cookiesEnabled | checkout.stripe.com | Used to process payments for our website. | When you close your browser |
| __stripe_sid | checkout.stripe.com | Used to process payments for our website. | When you close your browser |
| __stripe_mid | checkout.stripe.com | Used to distinguish users. | 1 year |
| ab_disable_remember_ | checkout.stripe.com | Used to process payments for our website. | 7 years |
| checkout-test-session | checkout.stripe.com | Used to process payments for our website. | 10 years |
| cid | checkout.stripe.com | Used to process payments for our website. | for ever |
| vuid | vimeo.com | These cookies are used by Vimeo to collect analytics tracking information. | 1 year |
| player | player.vimeo.com | These cookies are used by Vimeo to collect analytics tracking information. | 1 year |
- 4.3 Our Site uses the following functional Cookies:
Olarc
| Name of Cookie | Provider | Purpose | Expires |
| hblid | 4BetterResults.com | a visitor identifier that we use only on your site to remember this visitor between visits | 2 years |
| wcsid | 4BetterResults.com | a session identifier that we use only on your site to keep track of a single chat session | When you close your browser |
| olfsk | 4BetterResults.com | storage identifier that we use to maintain chat state across pages (e.g. message history) | 2 years |
| _okbk | 4BetterResults.com | extra state information (e.g. chat box being open/closed) | When you close your browser |
| _ok | 4BetterResults.com | most recent Olark site ID (security measure) | When you close your browser |
| _oklv | 4BetterResults.com | the Olark loader version (for improved caching) | When you close your browser |
| _okla | 4BetterResults.com | used for caching purposes (loaded from CDN vs. loaded from our infrastructure) | When you close your browser |
| _okgid | 4BetterResults.com | used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed | When you close your browser |
| _okac | 4BetterResults.com | used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed | When you close your browser |
TawkTo
| Name of Cookie | Provider | Purpose | Expires |
| TawkConnectionTime | 4BetterResults.com | previous registration time stamp | When you close your browser |
| Tawk_ | 4BetterResults.com | socket connection url | When you close your browser |
| __tawkuuid | 4BetterResults.com | domain restriction values | 6 months |
| __cfduid | tawk.to | Used by the content network, Cloudflare, to identify trusted web traffic. | 1 year |
Freshchat
| Name of Cookie | Provider | Purpose | Expires |
| pubsub_cookie | 4BetterResults.com | This cookie is used for the freshchat service | When you close your browser |
| hop- | 4BetterResults.com | This cookie is used for the freshchat service | When you close your browser |
| | 4BetterResults.com | This cookie is used for the freshchat service | When you close your browser |
| _ | 4BetterResults.com | This cookie is used for the freshchat service | 1 year |
| pnctest | 4BetterResults.com | This cookie is used for the freshchat service | 1 year |
Zendesk Web Widget
| Name of Cookie | Provider | Purpose | Expires |
| ZD-referrerPolicy | 4BetterResults.com | Stores referrer tags | Forever |
| ZD-zE_oauth | 4BetterResults.com | Stores the authentication token once the user has been authenticated. | 2 hours |
| ZD-currentTime | 4BetterResults.com | Sets the time when page loads. | Forever |
| ZD-settings | 4BetterResults.com | Stores a hash of settings so that we don’t keep sending blips after the initial one | Forever |
| ZD-suid | 4BetterResults.com | Session id for pathfinder. | 20 minutes |
| ZD-buid | 4BetterResults.com | Collects Machine ID. | Forever |
Intercom
| Name of Cookie | Provider | Purpose | Expires |
| intercom-id- | 4BetterResults.com | This cookie is used by Intercom as a session so that users can continue a chat as they move through the site. | 9 months |
- 4.4 Our Site uses analytics services provided by your analytics services, if any. Website analytics refers to a set of tools used to collect and analyze anonymous usage information that helps us better understand how our site is used. This, in turn, allows us to improve our site and the products and services offered through our site.
- 4.5 The analytics services used by our site use cookies to collect required information. You do not have to allow us to use these cookies, but while our use of them does not pose a risk to your privacy or your safe use of our site, it does allow us to continually improve our site, making it a better and more useful experience for you.
- 4.6 The analytical services used by our site use the following cookies:
Google Analytics
| Name of Cookie | Provider | Purpose | Expires |
| _ga | 4BetterResults.com | Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years |
| _gat | 4BetterResults.com | Google Analytics: Used by Google Analytics to throttle the request rate. | When you close your browser |
| _gid | 4BetterResults.com | Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | When you close your browser |
| collect | 4BetterResults.com | Google Analytics: Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels. | When you close your browser |
Mixpanel
| Name of Cookie | Provider | Purpose | Expires |
| mp_#_mixpanel | 4BetterResults.com | MixPanel: Cookie used by MixPanel for analytics purposes | 1 year |
Sumo me
| Name of Cookie | Provider | Purpose | Expires |
| __smToken | 4BetterResults.com | The __smToken is set once you login to Sumo and is checked to verify whether you are logged into Sumo or not. | 1 year |
| __smSmartbarShown | 4BetterResults.com | Is set when the Smartbar is shown | 50 years |
| __smVID | 4BetterResults.com | Used to display relevant advertising | 1 month |
| __smSessionId | 4BetterResults.com | Used by Sumo to establish a cookie on a users computer to begin a session to enable Sumo products | When you close your browser |
- 4.7 Targeting/Marketing cookiesTargeting/Marketing cookies are used to track visitors on websites. They can be used by these companies to build a profile of your interests and show you relevant ads on other sites. They do not store direct personal information, but are based on the unique identification of your browser and Internet device. The intention is to display ads that are relevant and attractive to the individual user and therefore more valuable to publishers and third-party advertisers. If you do not allow these cookies, you will experience less targeted ads:
| Name of Cookie | Provider | Purpose | Expires |
| fr | facebook.com | Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers | 3 months |
| fr | facebook.com | Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers | When you close your browser |
Hubspot
| Name of Cookie | Provider | Purpose | Expires |
| __hstc | 4BetterResults.com | The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). | 2 years |
| hubspotutk | 4BetterResults.com | This cookie is used for to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. | 10 years |
| __hssc | 4BetterResults.com | This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. | 30 min |
| __hssrc | 4BetterResults.com | Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. | session |
| messagesUtk | 4BetterResults.com | This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they’re added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor. | session |
Refersion
| Name of Cookie | Provider | Purpose | Expires |
| ci_session | refersion.com | Preserves users states across page requests. | When you close your browser |
| refersion_csrf_code | refersion.com | Sets csrf token to prevent cross site request forgery. | When you close your browser |
| __cfduid | refersion.com | Used by the content network, Cloudflare, to identify trusted web traffic. | 1 year |
Google AdWords
| Name of Cookie | Provider | Purpose | Expires |
| ads/ga-audiences | 4BetterResults.com | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. | When you close your browser |
Fomo
| Name of Cookie | Provider | Purpose | Expires |
| Fomo.hstry-count-since-first-event- | 4BetterResults.com | Used by Fomo for showing user notifications. | Persistent |
| Fomo.hstry-first-timestamp- | 4BetterResults.com | Used by Fomo for showing user notifications | Persistent |
| Fomo.snv- | 4BetterResults.com | Used by Fomo for showing user notifications | Persistent |
- 5.1 Before cookies are placed on your computer or device, you will see a banner asking for your permission to place these cookies. By giving your consent to the setting of cookies, you enable us to provide you with the best possible experience and service. You may, if you wish, refuse your consent to the placement of Cookies unless they are strictly necessary; however, certain features of our site may not function fully or as intended. You will have the opportunity to allow and/or deny different categories of Cookies that We use.
- 5.2 In addition to the controls We provide, you can choose to enable or disable Cookies in your Internet browser. Most Internet browsers also allow you to choose whether to disable all Cookies or only Third Party Cookies. By default, most Internet browsers accept Cookies, but this can be changed. For more information, consult your Internet browser’s help menu or your device’s documentation.
- 5.3 The links below provide instructions for managing Cookies in all common browsers:
5.3.1 Google Chrome
5.3.2 Microsoft Internet Explorer
5.3.3 Microsoft Edge (there are currently no specific instructions, but Microsoft Support can help you)
5.3.4 Safari (macOS)
5.3.5 Safari (iOS)
5.3.6 Mozilla Firefox
5.3.7 Android (Refer to your device’s documentation for the manufacturer’s own browsers)
- 6.1 We may amend this Cookie Policy at any time. Such changes will become binding on you upon your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
- 6.2 In case of conflict between the current version of this Cookie Policy and previous versions, the current and applicable provisions shall prevail, unless expressly stated otherwise.
- 7.1 If You would like to know more about how We use Cookies, please contact Us at support@4betterresults.com.
- 7.2 For more information about privacy, data protection and our terms and conditions, visit the following:
